About the project
Development of a modern mobile application that allows customers to interact with an automated loyalty system.
Client
The company that owns a network of Mozzarella stores.
Development time
350+ hours
Team
4 people
Technologies
Java Script , React Native
Tasks
- to create the most simple and convenient mobile application that would allow regular customers to interact with an automated loyalty system;
- the design of the application must match the brand name of the customer;
- the user will be able to: get all the necessary information about the store network, participate in the customer loyalty program based on an individual bonus account, scan the QR code when calculating at checkout and accumulate bonuses.
Challenge
- since no off-line plastic cards of the loyalty system are currently used, it is planned to sell everything on smartphones only. The customer aims to get about 15-20 thousand active users of the program;
- creating a simple and practical mobile application that buyers can not only get all the necessary information about the store network, but also leave their feedback.
Solutions
- we chose React Native because it is a modern universal framework that allows to create a single project for iOS and Android;
- implemented in the application an opportunity for users to access information: the addresses of shops with map display, display of the nearest store and opening hours;
- each user who has installed the application after registration becomes a member of the customer loyalty program based on an individual bonus account; and the system notifies users of online promotions via push notifications in the app;
- each user can leave feedback on the work of specific stores (feedback is sent to the administrator’s e-mail).
So, as a result, we got a hands-on mobile app with an automated customer loyalty system which our customers successfully use!
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