About the project
Modern mobile application for customer interaction with the loyalty system.
Client
Chain of stores "Mozzarella", which offer food, alcohol and household chemicals from Europe!
Development time
350+ hours
Team
4 developers
Technologies
Java Script , React Native
Tasks
- create a simple and convenient mobile application that will allow regular customers to interact with the automated loyalty system;
- the design of the program must correspond to the identity and trademark of the Customer;
- the user must get all the necessary information about the chain of stores, become a member of the customer loyalty program based on an individual bonus account, scan the QR-code when paying at the checkout and accumulate bonuses.
Challenge
- replace the plastic loyalty card – whose time has already passed, with a convenient loyalty program on your smartphone;
- Achieve this goal – to create an interface that will help attract about 20 thousand active users of the program;
- Create a simple and practical mobile application so that customers can not only get all the necessary information about online stores, but also leave their feedback.
Solutions
- we chose React Native because it is a modern universal framework that allows you to create a single project for iOS and Android;
- implemented in the application the ability for users to access information: store addresses displayed on the map of the nearest, working hours;
- each user who has installed the application after registration becomes a member of the customer loyalty program on the basis of an individual bonus account;
- the system notifies customers about promotions using push notifications in the application;
- each user can leave feedback on the work of certain stores (reviews are sent to the administrator’s e-mail).
So, as a result, we got a practical mobile application with an automated customer loyalty system, which is successfully implemented by our customers! The application is included in the TOP-30 rating of the category “Food and drinks” in the AppStore, and in the TOP-100 PlayMarket in the same category.
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